Warranty & complaints
We recommend that you first report complaints to us by sending an email to info@partsvanmoof.com. If this does not lead to a solution, it is possible to register your dispute for mediation via WebwinkelKeur . It is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr . If your complaint is not yet being processed elsewhere, you are free to file your complaint via the European Union platform.